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Launching your Business Start-up

Launching your Business Start-up

At present, the UK economy appears to be distinguished by a series of contradictions and inconsistencies. While consumer spending and confidence continues to suffer from rising inflation, for example, the level of sentiment among British business-owners has risen to a four-year high with more than […]

B2B vs B2C: Which is Harder?

B2B vs B2C: Which is Harder?

If you’re an aspiring entrepreneur, then one of the things you’ve probably given some thought to is whether you want to deal with other businesses (B2B), or the end consumer of a product or service (B2C). In truth, neither is clearly better than the other, […]

Is Air Conditioning Really a Worthwhile Investment?

Is Air Conditioning Really a Worthwhile Investment?

Consumer spending is continuing to fall in the UK, as the national annual wage continues to stagnate alongside the rising cost of living. This is a major concern for business owners in Britain, who must now face the realities of a declining domestic and global economy after more than eighteen months of steady growth. More specifically, entrepreneurs themselves may be required to reduce their levels of expenditure, or at least prioritise costs in a way that maximises efficiency.

Does Air Conditioning Really represent a Worthwhile Investment?

For any business considering the installation of air conditioning, for example, there are various factors that need consideration. With this in mind, ask yourself the following questions before making a financial commitment:

  1. Do you have the Necessary Budget to Install Air Conditioning?

Regardless of the merits of installing air conditioning in your workplace, this means little unless you have the financial resources in the first instance. To discover whether or not you can viably afford to install air conditioning, make contact with an affordable and reputable supplier such as PAC and acquire an initial quotation. You may also want to factor in the estimated cost of planned and unscheduled maintenance, as this will provide you with a financial figure that is either achievable or otherwise.

  1. Are your Employees Happy in their Working Environment?

A positive and comfortable workplace is central to employee happiness and engagement, so the first question is whether or not your staff members are contented at work? If not, this may be because they are physically uncomfortable and struggling to maintain their concentration levels in a hot and stuffy office. In this instance, air conditioning represents an excellent investment as it can directly resolve this issue and improve employee productivity as a result. This can translate into higher levels of profitability and help your business to expand further in the future.

  1. Does Air Conditioning Make Sound Financial Sense to your Business?

Even with these points in mind, it is important that you make an informed and hard-nosed business decision. While you have the resources and motive to install air conditioning in your workspace, for example, it is still your duty to ensure that such an investment is capable of delivering a tangible return for your business. This must be measured against a predetermined metric, whether this is future profitability or the enhanced productivity of the human resources at your disposal. Either way, the installation of air conditioning must make sound financial sense to your business and deliver measurable benefits.

How to Win a Government Contract

How to Win a Government Contract

Today the bustling city-state of Singapore has a healthy, government-ordained budget in place for vigorous commerce and development. There is a notable trend of social and economic growth happening, which means that there are also innumerable procurement opportunities available for qualified contractors and subcontractors. To […]

Is a Woman Speaker Right for Your Event?

Is a Woman Speaker Right for Your Event?

When is it a good idea to hire a woman speaker? Whether a male or a female candidate would be ideal for the role of a guest speaker depends on three things – the purpose, the topic and the audience. Let’s take a close look […]

Be a Business Mom With Your Kids Starting This Easter

Be a Business Mom With Your Kids Starting This Easter

The celebration of Easter signifies a brand new start. This is why many look forward to this holiday with lots of excitement, joy, and a spirit of celebration. But did you know that there are also plenty of business opportunities that you can exploit during this time of the year? With the tradition of Easter egg hunt and Easter gift giving, there are plenty of ways you can unleash your creativity and use that to earn profits at home.

 

This is something that stay at home moms should take advantage of. And the best part is that you can enlist the help of your kids so that they, too, can have a productive and meaningful Easter celebration. Kids also have a knack for coming up with creative business ideas that you can use. Here are a few of them worth giving a shot:

 

Painted Egg Delivery

 

Eggs are a hit during Easter time and you can incorporate a fun twist to enjoying cooked eggs by painting with in a variety of colors. Before you prepare them, it is best to survey your neighbors to take orders from those who might be interested in buying colored eggs from you. This will help you save time and effort when preparing them because you’ll know exactly how many to make. You can sell these eggs by piece or by the dozen. Also, take note of the specific colors they want on their eggs.

 

Parents must do the cooking of the eggs while children can help out in painting them once cooked. Then, you can place them in their respective baskets to be delivered to your neighbors.

 

 

Yard Art Sale on Easter

 

Aside from selling and delivering food items on Easter, another potentially profitable business idea is to sell artwork. There is no need to rent a place or stall to display your art works because you can do this in your backyard. Make sure to create artworks that are in line with the Easter theme, though. You can use wood, old paper and art supplies, among other things for making these creative masterpieces. This is your child’s opportunity to practice their art skills and be resourceful in making art. Plus, they’d be beaming with pride once they see their creations selling off one after the other.

 

Join Easter Art Show

 

You should not limit your showcase of your child’s Easter art creations in your backyard. There are also plenty of art shows staged during the Easter holiday, of which you can participate in. This is a good venue to showcase your art works to other buyers aside from your neighbors. Make sure to invite your friends or family members to attend the art show, or ask them to invite their friends or acquaintances, too.

 

For the business-minded person, any time of the year presents a wonderful opportunity to explore a business idea and make money. Your ability to earn is only limited by your imagination and creativity. If you’re a mother, encourage your child to participate because it is also a great opportunity to nurture their entrepreneurial skill while they are young.

 

How Managed IT Services Can Increase Efficiency And Profitability Of Your Business

How Managed IT Services Can Increase Efficiency And Profitability Of Your Business

Business has to be grown in order to remain in the market. A lot of businesses are there because people are investing to earn money. Earning money is not very easy in this era of change and technology. Each client is very complex in his/her […]

Understanding the Legal Aspects of Starting a New Business

Understanding the Legal Aspects of Starting a New Business

When you make the decision to set up your own business it can be an exciting yet challenging time. You will save a lot of time, not to mention avoid a number of legal pitfalls, if you acquire a basic understanding of business law beforehand. […]

The Various Benefits Of Management Software In Call Centers

The Various Benefits Of Management Software In Call Centers

Call centers can be incredibly hectic environments and ones which deal with a considerable number of clients every day. Even the hourly turnover is sizeable and it is important to have a workable system which handles such demand. Employing management software is a great way in which to do this.

Call centers face numerous challenges on a day-to-day basis. They are, by definition, a format for handling a vast customer base, whether the primary function is marketing, assistance or general dissemination of information. Facing these challenges and developing satisfactory solutions, is the key to a successful call center and, as they become a larger part of the commercial environment, software solutions to call center problems has become an increasingly significant sector. A good staff base is certainly the root of many solutions to these problems, but they are also available in the form of software and techniques.

Software Solutions
In this modern age, many businesses are unable to compete, or even function, without a suitable software set-up to allow them to manage their workload and optimise customer service potential, not to mention profit. Call centers are no exception. The most relevant form of contact center management software is a dashboard system which pairs the two primary aspects of a call center environment into a system which allows centers to maximise both. These two aspects are customer demand and agent availability. By both visualising and controlling these two features it is possible to ensure that the highest number of customers are dealt with and that agents are always utilised and therefore never spending time off the phone or computer. In short, management software such as dashboards are one of the most effective ways of increasing call center efficiency.

Management Techniques
The right software is essential to making sure that any modern business, especially one with as many different and important variables as a call center, runs smoothly and effectively. However, contact center management software alone is not sufficient to guarantee a smooth service, maximum customer satisfaction and increased profits. Rather, these advanced and extremely helpful devices, such as dashboards and read-outs, can only truly reach their full potential if coupled with relevant management techniques. Workers need to be duly motivated to respond to any discrepancy between customer demand and agent availability, aiming to counter and reduce it as often as possible. Moreover, simply answering every call is not sufficient as staff need to conduct their interactions with clients in a friendly, courteous yet punctual manner, as well as performing their primary role, whether this is informing, selling or advising.

Overall, there is a wealth of software available on the market to help maximise the potential of any contact center. This primarily serves the purpose of collating all the relevant information, that is customer demand and agent availability and presenting it in such a way that it can be utilised in the most efficient and profitable way, both in terms of staff resources and client satisfaction.

Martin George worked in call centers for twenty-two years, performing every role from manning the phones to controlling human resources. With this background, he writes regularly on the benefits of contact center management software for a range of communications industry websites and blogs and is ideally placed to do so.

How to Develop a Business in Todays Competitive world

How to Develop a Business in Todays Competitive world

Business: The best way chosen by the majority of people in order to show their hidden talents and ideas for the development of the company in order to achieve success in their concerned area. In the present competitive world, one should use both the smart […]